CategoryreliabilityManual2.3Evidencedocumented
ProblemOperators update the desktop app and assume the cloud image moved with it.
TechniqueUse Settings, Beta for Check for Updates and Restart to Update on the app, and Update Agent Computer to rebuild the cloud machine on the latest image while preserving durable state.
Why it worksUpdating the app does not reset the computer, and vice versa.
When to useWhenever behaviour looks stale or a fault persists.