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Library / Practices / pat.no-historical-backlog

Never point triage at the whole archive

CategorycostManual2.4EvidencereportedAttributed toCraig Hewitt

ProblemPointing a triage Bot at a decade of history is the single most expensive first instruction available in the product.

TechniqueStart any triage Bot on the last three days, and widen only after the output is right.

Why it worksIt is the best-documented cause of a weekly allowance vanishing in a day.

When to useInbox, ticket, document and archive triage.

When not toA deliberate one-off corpus search is different, and is a good first-week task; see the large-corpus pattern.

costhigh confidenceno source URLpat.no-historical-backlog

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