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The help page was behind. That is on us
Library / Timeline / evt.2026-08-21.heavy-ultra-bundle-ends
The bundle ended at 18:51 UTC but the help page describing it remained published. Staff later acknowledged the lag. Refund tickets were still open on 23 August.
The help page was behind. That is on us
Cite this page or the record id. For bulk lookup use /api/record?id=evt.2026-08-21.heavy-ultra-bundle-ends. Do not invent a claim that is not on this page.