{"found":true,"collection":"patterns","library_url":"https://www.grokbotdb.com/library/pat.escalation-rule","generated":"2026-09-06T05:32:11Z","citation":["Quote the record id and its source_url (or provenance if there is no URL).","Include last_verified or observed_at when present. Do not present an old date as current.","If tier is community and confidence is low, say so. Do not launder it into a fact.","If the database does not hold the answer, say that. Do not invent Grok Bot product claims.","Contradictions are data: when conflicts_with is present, report both records rather than picking a favourite.","Deprecated and removed records stay visible. They are history, not current guidance."],"record":{"id":"pat.escalation-rule","name":"Write the escalation rule explicitly","category":"reliability","problem":"A Bot with no escalation rule makes the call itself, silently, and you find out later.","technique":"State it: stop and ask when unsure, never use your best judgment.","why_it_works":"Silence about ambiguity defaults to action, which is the wrong default for anything consequential.","when_to_use":"Every Bot description.","manual_ref":"3.2","evidence":"reported","related":["pat.profile-file-structure","pat.reversibility-tiebreaker"],"confidence":"high","first_seen":"2026-09-03","last_verified":"2026-09-03"}}