{"found":true,"collection":"facts","library_url":"https://www.grokbotdb.com/library/fact.settings.request-id-for-support","generated":"2026-09-06T05:32:11Z","citation":["Quote the record id and its source_url (or provenance if there is no URL).","Include last_verified or observed_at when present. Do not present an old date as current.","If tier is community and confidence is low, say so. Do not launder it into a fact.","If the database does not hold the answer, say that. Do not invent Grok Bot product claims.","Contradictions are data: when conflicts_with is present, report both records rather than picking a favourite.","Deprecated and removed records stay visible. They are history, not current guidance."],"record":{"id":"fact.settings.request-id-for-support","subject":"incidents","claim":"Some in-app error notices offer Copy request ID, and support requests should include the complete request or conversation ID.","kind":"spec","status":"current","tier":"official","source_id":"src.docs.settings-and-notifications","source_url":"https://docs.x.ai/grok-bot/settings-and-notifications","quote":"Some notices provide **Copy request ID** for contacting support; share the complete ID when seeking assistance.","observed_at":"2026-09-03","confidence":"high","first_seen":"2026-09-03","last_verified":"2026-09-03"}}